Last updated: September 10, 2026
1. Who We Are
StreamRich Media (the “Platform,” “we,” “us,” or “our”) is operated by Melvige Studio Ltd, a company registered in Zambia, trading under the brands MVG Studio and StreamRich Media. Melvige Studio Ltd operates as a subsidiary of PWG International Ltd, a company registered in England and Wales under Company No. 17194975, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
PWG International Ltd is registered with the UK Information Commissioner’s Office (ICO) under registration number ZC142338.
For the purposes of applicable data protection law, PWG International Ltd and Melvige Studio Ltd. act as joint data controllers in respect of personal data processed through the Platform, unless stated otherwise.
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use StreamRich Media, whether you are:
– A Viewer who watches or purchases access to films, ebooks, podcasts, or other content;
– A Streamer, Creator, or Artist who publishes an account, uploads content, or hosts a channel;
– An Affiliate promoting films, products, or accounts on the Platform;
– A Producer distributing film or media content through the Platform;
– A Sponsor, Business, or Marketer engaging with our community for networking, promotion, or collaboration.
This Policy applies globally to all users of StreamRich Media, and is designed to meet the requirements of the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), the Zambia Data Protection Act, and other relevant international data protection frameworks.
3. Information We Collect
3.1 Information you give us directly
– Account details: name, email address, username, password, profile information
– Billing and identity details provided at checkout (processed by our payment providers)
– Content you upload: films, ebooks, podcasts, blog posts, images, and associated metadata
– Communications with us, including support requests
– Affiliate application details, including payout information
3.2 Information collected automatically
– Device and browser information, IP address, general location (country/region level)
– Usage data: pages visited, content viewed, streaming session duration, watch-time data used to enforce time-limited access windows
– Cookies and similar tracking technologies (see Section 8)
3.3 Information from third parties
– Payment confirmation data from our payment processors (e.g., Lenco)
– Affiliate tracking and referral data (e.g., via AffiliateWP)
– Membership and access-control data (e.g., via SureMembers)
– Email engagement data from our email service providers (e.g., Zoho Mail, Systeme.io)
4. How We Use Your Information
We process personal data for the following purposes, and on the following legal bases (where UK/EU GDPR applies):
| Purpose | Legal Basis |
|—|—|
| Creating and managing your account | Performance of a contract |
| Processing payments and granting streaming access | Performance of a contract |
| Verifying affiliate referrals and paying commissions | Performance of a contract / Legitimate interest |
| Sending order confirmations, receipts, and account emails | Performance of a contract / Legal obligation |
| Sending marketing communications (e.g., mastermind invitations) | Consent |
| Preventing fraud, abuse, and unauthorized access | Legitimate interest |
| Complying with legal, tax, and regulatory obligations | Legal obligation |
| Enforcing our Terms and Conditions | Legitimate interest |
5. How We Share Your Information
We do not sell your personal data. We share data only as necessary with:
– Service providers who help us operate the Platform, including hosting providers, payment processors, email providers, affiliate tracking software, and membership/access-control software
– Producers and Creators, where necessary to attribute purchases, streaming access, or affiliate referrals connected to their content
– Legal and regulatory authorities, where required by law, court order, or to protect our legal rights
– A successor entity, in the event of a merger, acquisition, or sale of some or all of our business assets
All third-party processors are required to handle personal data in accordance with applicable data protection law and appropriate contractual safeguards.
6. International Data Transfers
Because StreamRich Media operates across the UK, Zambia, and serves a global user base, personal data may be transferred to and processed in countries outside your own, including countries that may not have data protection laws equivalent to those in your jurisdiction. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms recognized under UK GDPR and other applicable frameworks.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Account data is generally retained for the lifetime of your account plus a reasonable period thereafter. Financial and transactional records may be retained longer where required by tax or financial regulation.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Platform, remember your login session, enforce time-limited streaming access, and understand how the Platform is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Platform, including your ability to stream purchased content.
9. Your Rights
Depending on your location, you may have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data (“right to be forgotten”)
– Object to or restrict certain processing
– Request data portability
– Withdraw consent where processing is based on consent
– Lodge a complaint with a supervisory authority, including the UK Information Commissioner’s Office (ico.org.uk) or the relevant authority in Zambia
To exercise any of these rights, contact us using the details in Section 13.
10. Children’s Privacy
StreamRich Media is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
11. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Platform. Continued use of StreamRich Media after changes take effect constitutes acceptance of the revised Policy.
13. Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your personal data, contact:
Email: support@streamrich.net
Registered Office (PWG International Ltd):
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
UK ICO Registration Number: ZC142338